> For the complete documentation index, see [llms.txt](https://docs.launchboard.app/cxd/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.launchboard.app/cxd/intro-to-informatics-and-web-development/2-3-interviews.md). # 2-3 Interviews For this exercise you want to investigate people’s use of messaging apps, whether email, texting, Google Hangouts etc. Imagine you are an entrepreneur that is beginning to work on a new messaging app. For each interviewee ask questions that will help you understand the following. * What problems does mobile messaging solve for them? * What frustrations do they have with messaging? * What apps do they use and why not others? * What are the main reasons for messaging people? ## Standard Deliverable ✓ 1. **Create an interview script** with at least four questions to guide you in an interview. Use [this template](https://docs.google.com/document/d/1gCSgq973t1v_NIDAy_DNQLsmMeN-II89D0PiJOy7HIM/edit?usp=sharing) to get started with your interview script. 2. **Interview four people** (two in class and two outside of class) about their mobile/online messaging preferences. 3. **Summarize your findings** for each question in the space provided in the document. ## Advanced ✓+ Based on your findings, briefly describe an improvement that could be made to a particular product (e.g. email, texting, or instagram etc.), or describe a concept for a completely new product. (This would be a hypothesis!) Include your concept at the end of your interview script document. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation by asking a question. Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters: ``` GET https://docs.launchboard.app/cxd/intro-to-informatics-and-web-development/2-3-interviews.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.