CxD Archive
Project: Chatbot
Project: Chatbot
  • Chatbot Introduction
  • Challenge & Background
    • Skills & Exploration
  • Project Instructions
    • 1 DEFINE PROBLEM & VALUE PROPOSITION
      • 1.1 Warm-Up Project
      • 1.2 Initial Ideas
      • 1.3 Background Research
      • 1.4 Personas
      • 1.5 Concept Narrowing
      • 1.6 Task Analysis
      • 1.7 Value Proposition & Features
      • 1.8 Team Proposal
    • 2 DESIGN & BUILD SOLUTION
      • 2.1 Database Development
      • 2.2 Sample Dialogues
      • 2.3 Pseudocode Functions
      • 2.4 Develop Complete Dialogue Script
      • 2.5 Style Guide
      • 2.6 Code Development Outline and Begin Coding
      • 2.7 Marketing card
      • 2.8 Code Testing
      • 2.9 Prepare Development Review and Demonstration
    • 3 EVALUATE & REFINE SOLUTION
      • 3.1 Evaluation and Post Interview
      • 3.2 Chatbot Usage Analysis
      • 3.3 App Refinements
      • 3.4 Poster
      • 3.5 Prepare for Poster Review and Demonstration
      • 3.6 Public Presentation Plan and Practice
      • 3.7 Individual Reflection
      • 3.8 Present to the public
      • 3.9 Celebrate
  • Reference
    • Chatbot Code Docs
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  1. Project Instructions
  2. 3 EVALUATE & REFINE SOLUTION

3.2 Chatbot Usage Analysis

This activity requires a backend to the chatbots that collects usage data. This feature is not available yet, but should be coming. Check back soon.

After making any improvements to your chatbot from the user evaluation in your previous exercise, share your chatbot link with classmates and others outside of class to generate some data on chat behaviors. Prepare summary data and charts on people's interactions with your chatbot and draw some conclusions about the quality of the interactions and any inferences that can be made about visitors' mental models. Look for any patterns indicating errors in your chatbot script or functions.

❏ Deliverable A document or slide that summarizes analysis in charts.

Previous3.1 Evaluation and Post InterviewNext3.3 App Refinements

Last updated 6 years ago